Shipping policy

Shipping Policy

At Budzeno, we are proud to provide reliable shipping service for customers across the United States.

Shipping Fees & Free Shipping

We offer simple, transparent, and affordable shipping rates for every gardener.

Free Shipping

We provide FREE standard shipping within the United States on all orders over $24.99.

Standard Shipping Fee

For orders under $24.99, a flat shipping fee of $6.90 will be automatically applied at checkout.

Order Processing & Packaging

Order Processing Time

1：All orders are processed and shipped within 24 hours (1 business days) after payment and order confirmation.

2：Orders are handled during regular business days only (Monday–Friday, Pacific Time), excluding weekends and public holidays.

3：Daily Processing Cutoff: 2:00 PM Pacific Time (Los Angeles). Orders placed after 2:00 PM PT will be processed on the next business day.

4：Please note that the 24-hour processing period begins on the next business day following order confirmation, and only business days are counted toward processing time.

All seed products are professionally sealed and carefully packaged before shipment.

Please note:

During peak seasons or promotional events, processing times may be slightly extended.

Delivery Time

Standard U.S. Shipping Time

Estimated delivery time:
8–12 business days

Please understand that occasional delays may occur due to:

1:regional carrier limitations

2：severe weather conditions

3：remote residential locations

4：holidays

5：or unexpected logistics disruptions

While we cannot guarantee an exact delivery date, we always work hard to deliver your package as quickly as possible.

Order Tracking

Once your order has shipped, we will send a shipping confirmation email containing:

1：tracking information

2：carrier details

3：and your tracking link

You can track your package status anytime using the provided tracking information

Shipping Availability

Currently, Budzeno only ships to addresses within the United States

International shipping and overseas territories are not available at this time

Lost, Delayed, or Damaged Packages

If your package is delayed, lost, or arrives damaged, please contact our customer support team as soon as possible

We will work with the shipping carrier to help resolve the issue and provide assistance whenever possible

Contact Information

Budzeno

Customer Support Email:
support@budzeno.com

Business Address:
1431 Bannock St
Denver, CO 80202
United States